Help Centre
Step-by-step tutorials, FAQ and guides to get the best out of BipOrder.
Create your account, set up your restaurant, first steps.
2 articles
Signup, email verification, plan selection, opening your first restaurant. Everything you need to start in 5 minutes.
4 min min
Structure your menu hierarchically: categories, products, multi-options, extras, allergens and photos. Battle-tested method.
6 min min
QR ordering, reservations, kitchen display, delivery.
3 articles
Generate per-table QR codes, test the customer flow, configure Stripe payments. BipOrder's flagship feature in 5 steps.
5 min min
Time slots, floor plan, anti no-show via card hold, group management. Take back control of your covers.
6 min min
Hardware choice (tablet or screen), install, per-station setup (hot, cold, dessert), kitchen workflow. End the room/kitchen back-and-forth.
5 min min
POS systems, delivery aggregators, payment processors.
2 articles
API keys, product sync, sending orders to the kitchen, troubleshooting. Connecting your POS takes 15 minutes.
6 min min
Delivery aggregator hookup, in-house drivers with dedicated app, delivery zones, fees and pricing.
6 min min
Plans, add-ons, invoices, cancellation.
1 article
How to digitise, import menus, cut no-shows, manage multiple venues.
4 articles
From menu structure to printed per-table QR codes: 6 steps to go digital without breaking the floor service.
5 min min
POS, QR code, reservations, delivery, KDS, accounting: where to start, in what order, at what cost. The full action plan.
7 min min
Card hold, SMS reminders, controlled overbooking, waitlist, Terms communication. The mix that brings no-shows under 5%.
5 min min
Users, per-venue rights, shared or differentiated menus, consolidated reports. Multi-venue without complexity.
5 min min
BipOrder vs other market solutions: factual, neutral, no smear.
2 articles
Print cost, updates, basket conversion, customer experience, sustainability. Full breakdown to decide without bias.
5 min min
Paper tickets or kitchen screen? Cost, reliability, station setup, modification handling. Decide in 5 minutes.
5 min min
KDS, NF525, HACCP, POS: understand the key restaurant terms.
4 articles
Definition, how it works, difference vs POS, pricing, which restaurants. Everything to know before choosing.
4 min min
NF525, anti-fraud law, LNE certification, penalties. What you must know if you run a restaurant in France.
5 min min
The 7 HACCP principles, the food safety plan, temperatures, traceability. The guide to avoid a fine at the next inspection.
6 min min
NF525, integrations, hardware, support, multi-venue. The 10 criteria that matter and pitfalls to avoid when picking a POS in 2026.
7 min min
Fast-food, fine dining, pizzeria, brasserie: what BipOrder changes for you.
4 articles
Self-order kiosk, multi-station KDS, aggregator delivery, click & collect, call screen. The profitable fast-food digital stack.
5 min min
Premium reservations, floor plan, server app, discreet end-of-meal payment. Tech serving the experience without diluting service.
5 min min
Customisable pizza, in-house and aggregator delivery, click & collect, real-time ingredient tracking. The stack that makes the difference.
5 min min
QR at the table, split payment, mobile server app, simple reservations. The stack built for dense brasserie / bistro services.
5 min min
Our support team replies within 24 business hours.