BipOrder is a no-commitment SaaS, billed monthly. Here are answers to the questions we get most often about billing.
What plans are available?
- Free QR menu. Rush Start and Rush for fast food; Table Start and Brigade for restaurants; Signature combines the modules. Website & app and AI Intelligence have dedicated offers. See current pricing.
- Digital — €99/month. Website + mobile app + online ordering (no dine-in).
Free QR menu. Rush Start and Rush for fast food; Table Start and Brigade for restaurants; Signature combines the modules. Website & app and AI Intelligence have dedicated offers. See current pricing.
How much do add-ons cost?
- Reservation reminder SMS — €0.08 / SMS sent
- WhatsApp ordering bot — €19/month
- Unlimited photo storage — included
- Multi-restaurant (chains) — see chain pricing
Add-ons can be toggled on and off any time, prorated billing.
How do I change plan?
Settings > Subscription > "Change plan". Pick the new plan, confirm. Upgrade is immediate, downgrade takes effect at next billing cycle. No data loss.
Free QR menu. Rush Start and Rush for fast food; Table Start and Brigade for restaurants; Signature combines the modules. Website & app and AI Intelligence have dedicated offers. See current pricing.
How do I cancel?
Settings > Subscription > "Cancel". No fee, no notice. You keep access until the end of the already-paid cycle. Your data stays for 90 days for reactivation, then is permanently deleted (GDPR).
Where do I find my invoices?
Settings > Subscription > Invoices. You'll find all PDF invoices there, downloadable. You also receive each invoice by email automatically on debit.
What payment methods?
- Visa, Mastercard, Amex
What happens with a failed payment?
Free QR menu. Rush Start and Rush for fast food; Table Start and Brigade for restaurants; Signature combines the modules. Website & app and AI Intelligence have dedicated offers. See current pricing.
VAT and invoicing
BipOrder issues invoices compliant with French and EU regulations. With a valid intra-EU VAT number, you benefit from reverse charge (0% VAT). Set it in Settings > Company.
A billing question not listed?
Reach our support via the chat in the bottom right, or email [email protected]. Reply within 24 business hours.