In fast-food, digitisation isn't optional anymore: it determines whether you absorb the rush or lose customers. Here's the BipOrder stack specifically built for fast-food, kebabs, tacos, burgers, fried chicken.
The fast-food challenge
High rotation, low average ticket, complex orders (options, extras), short intense service peak. Digital stakes: absorb volume without blocking the queue, manage several kitchen stations in parallel, open complementary sales channels (delivery, click & collect).
Self-order kiosk
The kiosk frees your counter: 30-40% of customers go there on their own, average ticket +15-25% (recommendations + no shyness ordering the max menu). BipOrder ships a dedicated Android kiosk app, brandable:
- Automatic multi-language (useful in tourist areas).
- Menu customisation (extras, sauces, cooking).
- Integrated card + contactless payment.
- Standalone mode if POS goes down.
- Kiosks in parallel with a classic till for the hurried queue.
Multi-station KDS
In fast-food, KDS is non-negotiable: pizza, burger, fryer, drinks, dessert — each its own screen. BipOrder syncs everything via Socket.IO, no lag during the rush. See [Set up the KDS](/aide/mettre-en-place-kds-ecran-cuisine).
Call screen (Display)
A TV screen at the counter showing ready order numbers, with neural voice "Order 042 — ready". Native in BipOrder. Drastically cuts customer questions.
Delivery: aggregators + in-house
Winning strategy:
- Delivery aggregators for the wider zone (you reach people who wouldn't come).
- In-house drivers for the < 3 km zone (zero commission, quality control).
- Click & collect for regulars who want to skip the queue.
BipOrder centralises all 3 flows: one kitchen, one KDS, cross-channel reports.
Ingredient stock management
Important in fast-food: you know if you still have 4 kg of minced meat at 7pm, or if you must stop selling the max burger. BipOrder allows simple stock tracking (not an industrial ERP, but plenty for 95% of fast-food).
Recommended plan
For a classic fast-food: Ultimate plan (EUR 149/month) including kiosk, KDS, in-house delivery, POS integrations, HACCP. Your NF525-certified POS in parallel, plugged in via API sync.
Real case: CKNB
CKNB (fried chicken, 3 restaurants in northern France) uses BipOrder for: counter kiosk, multi-station KDS, synced aggregator delivery, customer app with loyalty. NF525-certified POS kept for fiscal compliance.
Going further
[Activate delivery](/aide/activer-livraison-restaurant) or [How to digitise your restaurant in 2026](/aide/digitaliser-restaurant-2026).