In fine dining, the stakes aren't speed but experience quality. Tech must serve the service, never replace it. Here's how BipOrder adapts to high-end requirements.
Premium reservations
The BipOrder reservation engine is built for fine-dining use:
- Interactive floor plan (placement by preference: window, quiet, terrace).
- Customer preferences remembered (allergies, occasions, wine preferences).
- Free QR menu. Rush Start and Rush for fast food; Table Start and Brigade for restaurants; Signature combines the modules. Website & app and AI Intelligence have dedicated offers. See current pricing.
- Manual or automatic confirmation depending on your process.
- Active waitlist.
- Optional pre-order (tasting menu picked in advance).
Server app: mobility at service
Rather than a fixed console terminal, your servers take orders directly at the table on smartphone, keeping eye contact. The order goes to the kitchen in real time.
- Per-dish allergen detail clearly shown.
- Sommelier wine pairings remembered.
- Free QR menu. Rush Start and Rush for fast food; Table Start and Brigade for restaurants; Signature combines the modules. Website & app and AI Intelligence have dedicated offers. See current pricing.
- Server notes synced with the KDS and the pass.
Discreet end-of-meal payment
Rather than a visible QR code on the table (low-coherence with fine dining), the server presents the bill on tablet, the customer can pay by card on the classic terminal or via an email link if they prefer. BipOrder covers both.
KDS at the pass
Even in fine dining, the KDS is an asset at the pass: the chef sees send sequencing, delays, modifications. Discreet colours, sound off-able. See Set up the KDS.
Customer CRM and loyalty
For regulars, you remember:
- Allergies and diets (gluten, dairy, halal, kosher, vegetarian).
- Preferred wines.
- Occasions (birthday, wedding anniversary).
- Recent-visit history.
On arrival, the server sees the customer file in one tap. That's what separates "a good restaurant" from "they remember me".
No tablet in the room if you don't want one
You can use BipOrder with nothing visible in the room:
- Reservations: fully back-office, the customer only sees a sober confirmation email.
- KDS: hidden in the kitchen.
- Payment: classic terminal, no QR on the table.
- The customer experience stays classic, you gain organisation on the team side.
Recommended plan
Free QR menu. Rush Start and Rush for fast food; Table Start and Brigade for restaurants; Signature combines the modules. Website & app and AI Intelligence have dedicated offers. See current pricing.