Terms of Sale

Article 1 — Seller Identification

Article 2 — Governing Law and Jurisdiction

These Terms are governed by the laws of the State of New Mexico, United States. Any dispute arising from their execution or interpretation shall fall under the exclusive jurisdiction of the competent courts of the State of New Mexico, except where mandatory consumer protection laws of the customer's country of residence apply.

Article 3 — Services

BipOrder provides a SaaS restaurant management platform (QR-code table ordering, reservations, delivery, kiosk, KDS, website, etc.) accessible via monthly subscription.

Article 4 — Prices

Prices are quoted in euros, excluding applicable taxes. Applicable taxes (VAT, sales tax) are calculated and added at payment based on the Customer's billing country.

Article 5 — Payment

Payment is made by card through our payment provider Stripe. Subscriptions are automatically renewed at each billing cycle. If a payment fails, the service is maintained for 30 days from the first failed payment while the Customer resolves it (replacing the card and retrying payment from their admin dashboard); after this period without resolution, access reverts to the free plan. The Customer may cancel at any time from their admin dashboard.

Article 6 — Trial Period and Cancellation

The Restaurant plans (Essential, Pro, Ultimate) include a 30-day free trial with no commitment. The trial period for other products varies by offer (see the Pricing page). The Customer may cancel at any time. No pro-rated refund is issued for ongoing periods, unless mandatory consumer protection law provides otherwise.